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Product Categories New Arrivals Bead Bridge (China Direct) Wholesale Beads Designer glass beads Cable style items Large hole beads Sea glass beads Glass pearls Silver findings Clasps Pendants Beads by stone Beads by shape Agate Amazonite Amber Amethyst Aventurine Bone Bronzite Candy jade Carnelian Coral Cubic Zirconia Dumortierite Fluorite Garnet Glass Goldstone Howlite Indian Cut Jasper Kyanite Labradorite Lapis Larvikite Malachite Millefiori Mixed Mookaite Mother-of-pearl Murano Obsidian Onyx Pearl Quartz Rhodonite Ruby Zoisite Sea Glass Shell Silver leaf Sodalite Specialty Tigerseye Turquoise Unakite Discounts/Closeout Testimonials Home	Customer Return Request Login Page ZNETSHOWS holds customer satisfaction as a top priority. If you are unsatisfied with the quality of our products or if there are any damaged items during shipping, please log in to begin our new, user friendly return process. Please follow the instructions on each page and we hope to serve you again in the future. Try our gift certificate option! This new option allows you to expedite your return process while also giving you a simple, convenient method of getting your money back so you can use it towards paying for your next order. These certificates are great gift ideas. Please Sign In with the Email address and Password you used to place the order: Retail Wholesale User ID: Password: Return Policy All returns must have prior authorization. Please complete the online request form. All claims must be made within 5 days after receipt of goods. No returns will be accepted after 30 days of authorization. Special orders are not returnable. A restocking fee will be applied to returned merchandise at the rate: 10% for returns under $75; $10 plus 10% for returns over $75. Returned items must be in their original condition, well packaged and insured. All freights, handling and COD charges are neither refundable nor to be used as credit. International customers shall be responsible for any taxes or duties required by their countries.         ©1999-2010 ZNETSHOWS.com. All rights reserved. Welcome Desk: Individual Buyers  -  Wholesale Buyers  -  Your Privacy  -  User Agreement GemShow Entrance: Retail  -  Wholesale  -  Contact Us  -  Wholesale Index Learning Gemstone: Define Gems  -  Birth Stones  -  Anniversary Stones  -  Gem Care  -  GemStone Lore Help Infomation: FAQ  -  Your Account  -  Links  -  Shipping Info  -  Return Policy