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Our Mission
To bring you the very best in selection, quality, and price on all your jewelry making needs including gemstone beads, carvings, pendants, and more!
As a small, family founded, owned, and operated internet business, our size allows us unprecedented flexibility in terms of service, new products, and custom processing. With manufacturing contacts all over the globe, we are capable of custom designs in stone, precious metals, wood, leather, glass, and much more. You get the power of a giant corporation with the convenience and intimacy of a family business.
Every customer counts and no question is too small. Our friendly sales department will help you with any task, no matter how large or small. If you have a special request, please don't hesitate to let us know. Nothing satisfies us more than a satisfied customer.
Our Beliefs
While the bottom line may be profit to some companies, we believe that successful internet sales require something more.
We believe that:
Every customer has the potential to become a major distributor or designer. As such, we treat all customers as if they were big designers working for a special project with time and quality constraints and we try our hardest to provide fast, efficient, and accurate packing and shipping times to everyone.
Businesses and vendors need to be treated differently than the general public. We know that owning your own business or selling your designs at trade shows is hard work, we've been there. Thus, we are against the notion of selling to EVERYONE for the same price regardless of who they are. Instead, we use a wholesale registration system similar to those used in the Washington, DC area gemshows. This system allows us to give great discounts to those wholesale buyers who have proper documentation while still allowing the general public to purchase them at an already low retail price. There is no need for wholesale buyers to buy 10+ or 100+ of a certain item in order to qualify for quantity discount, so you don't need to plan months in advance in order to get the best deal.
Strong and close customer partnerships will benefit everyone. New product additions, website tools, custom processing ideas, trade show promotional gifts, and fundraising ideas for ministries have been a few of the many great outcomes of these partnerships. Custom projects are always assigned to knowledgeable and responsible staff capable of walking you through the entire process. It should not be a matter of what WE have to SELL, instead it should be what YOU want to BUY. Let us know if you don't see anything you like or can use. We'll make it worth your time.
Honesty and integrity foster long term benefits. We watched as the get rich quick internet bubble collapsed around us. We continued to grow while the biggest online bookstore downsized. We understand the need for long term plans versus big one-time profits. Returning customers are like visiting family, to be treated with great joy and fanfare. Returning retail customers get 10% off and wholesale customers rack up points towards higher discount categories. Our pricing policy also reveals this belief. Everything is very reasonably priced so you don't need to comparison shop, but if you find exactly the same thing for less somewhere else, feel free to call our sales department and let us know.
Customer suggestions are valuable and should be taken seriously. Many customers suggest very important changes and additions to our current business. Originally, our wholesale minimum was $200.00 and did not change with categories. After numerous suggestions, we decided to lower it to $100.00. Customers also asked about faceted beads when we mainly focused on smooth beads. Today, we have hundreds (if not thousands) of faceted beads of all types, shapes, and stones. After customer complaints against an unwieldy shopping cart system, we are endeavoring to make a faster, more convenient, and safer shopping cart and check out system! These examples give only a small glimpse of the impact customer suggestions have on our business, so feel free to let us know what you feel would be better. Who knows? Your suggestions may be exactly the right antidote to a current problem.
Wholesale Beads |
Bead Supplies |
Freshwater Pearls |
Wholesale Glass Beads |
Wholesale Gemstone Beads
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